Diligent Boards is modern governance software operated by Diligent corporation, a leading GRC SaaS provider established in 2001. Diligent helps over 700,000 board members from 23,000+ companies manage risk, compliance, and ESC audit departments.
Board members trust Diligent due to its security measures and dependable customer support. Diligent Boards solution helps directors schedule group sessions, onboard new members, track goals and get immediate access to sensitive files.
Diligent teams also provide regular webinar tutorials and in-person seminars to inform customers about new product updates and features. Diligent Boards solution meets companies’ needs across financial, government, healthcare, nonprofit, legal, education, energy, and other sectors.
Key advantages of Diligent
Board members choose Diligent corporation due to the following advantages:
A seamless portal for modern governance
Diligent Boards’ organization’s repository, questionnaire tools, and other features allow you to:
- Create and share agendas
- Arrange online meetings
- Upload files in many formats
- Make instant digital signatures
- Enable secure messaging
- Create polls and vote remotely on minor decisions
- Share confidential board meeting materials
- Distribute board books
- Make board presentations
- Assign administrators and add new members to the board
Diligent Boards allows you to track internal control processes, collect board minutes, link files to agendas, access previous meetings, etc.
You can complete the organization’s governance tasks faster after deploying the platform. Diligent customers say they collaborate better when working in one secure place.
Diligent users like the platform’s intuitive interface that makes modern governance as smooth as possible. Diligent Boards platform has a one-page dashboard with key functionalities displayed within expandable menus.
A central working area in a navy-blue palette helps you manage agendas and find streamlined voting tools and documents. Plus, color-coded action buttons and the drag and drop feature make it easy to share and upload files. However, some users would appreciate it if Diligent made a desktop document viewer similar to the one available on iPads.
Nonetheless, a user-friendly interface helps teams get used to Diligent much faster and reduces training costs.
You can rest assured that board meetings and sensitive files will remain protected by Diligent’s information management security features:
- Access settings and user permissions
- 256-bit data encryption
- Round-the-clock vulnerability monitoring
Diligent customers say they have complete peace of mind while using the platform.
Diligent is compatible with iOS, Android, Windows, and Mac operating systems. It allows board directors and administrators to connect on the go and stay updated on business processes round the clock. You can access Diligent via desktop, mobile browsers, and Android and iOS applications.
At the same time, some customers say that Diligent requires good internet connectivity to work smoothly on the go.
Dependable customer support
You can reach out to Diligent Boards customer support at any time. Diligent users appreciate many communication channels, customer-driven approaches, and 24/7 availability. You can access the support team via:
- Online chat
- Phone across the United States, EMEA, and APAC
- Manage agenda
- Meeting preparation
- Calendar management
- Search information from the past meetings
- Manage meeting materials
- Manage reminders
- Possibility to annotate documents
- Manage action items after the meeting
- Document templates
- Customizable branding
- Electronic signature
- Private chat
- Real-time chat
- Number of languages – 7
- Encryption of sensitive data
- Security protocol for all the pages
- Multi-factor authentication
- Permission management
Diligent is best for
- Real-time communication. With the help of Diligent Boards, both directors and executives can communicate with colleagues and partners efficiently, and create reports and form committees easier and quicker.
- Quick document access. Diligent board books leverage real-time access to documents and calendars from stationary and portable devices, which makes them suitable for working on the go.
- Smooth content management. Diligent board also serves as a handy content management platform for creating and spreading meeting documents, as well as document collaboration. It is available as a cloud-based software and an on-premise solution.
Key features of the Diligent portal are as follows:
- analytics tools;
- virtual room for secure data storage;
- customization of permissions;
- annotations to documents;
- management of meetings and documents;
- questionnaires and voting tools;
- convenient search through the resources and archives.
One unique feature that should be mentioned is Diligent board books – a tool that allows for easy creation and distribution of materials for the board meetings operation.
Can I start the instant video call from the Diligent board portal?
No, Diligent doesn’t provide a dedicated video conferencing tool, but it integrates with MS Teams and Webex that allow for instant video calling within the software.
Does Diligent board software provide 24/7 support?
Yes, you can reach the Diligent support team anytime via email, online chat, or by phone.
How to access the Diligent Board Book?
All the documents from the board book are available on the special tab within the Diligent board portal. You can easily download and print them.